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Average ER Wait Times

Brandon Regional Hospital

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BRH - Pediatric ER

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Plant City ER

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The Emergency Center

BRH New ER Lobby

If you think you may be experiencing a medical emergency, immediately call your doctor or 911.

Discover the Difference in our New Emergency Room

Phase 1 of our New ER is now open. Our goal was to create a comforting healing environment where our team could provide the best in emergency care. We look forward to furthering our commitment to providing great care in our brand New ER.

Some of the features of our New ER include:

  • 40 New exam rooms including areas for Express Care, OB, Pediatrics and Behavioral Health
  • All private rooms and spacious waiting areas
  • New main entrance conveniently located off of Oakfield Drive.
  • 22,000 square feet of new building; 8,000 square feet of renovation to existing building

Experts in ER

The Emergency Center at Brandon Regional Hospital is staffed by a team of highly skilled physicians and nurses who are experienced in treating emergencies in patients of every age. The department is equipped to handle everything from strokes and heart attacks to injuries and illnesses. We also offer a Rapid Admissions Unit for conditions requiring immediate admission into Brandon Regional Hospital.

Visiting the Emergency Center

STEP 1: Triage – Nurses “sort” incoming patients according to the severity of their illnesses or injuries.

STEP 2: Provider Exam – The medical provider may be a physician or physician assistant. After the exam/treatment, the patient will be given discharge instructions or, if necessary, admitted to the hospital.

STEP 3: Pre–Treatment – We may begin treatment with blood collection and EKG's if necessary.

STEP 4: Registration – Patient information is collected for the medical record.

emergency registration

Upon arrival to the Emergency Center, you will be met by a staff member and directed to the appropriate person to receive service. During your visit, you may be evaluated and treated by either a physician assistant or a nurse practitioner. These mid-level providers, as they are referred to, have advanced education and training in the evaluation, diagnosis and treatment of multiple medical conditions of all age ranges. They are licensed and certified by the state. Physician assistants and nurse practitioners are under the direct supervision of the physician in the Emergency Center.

If you are an Emergency Center patient, you will be interviewed by the triage nurse and placed in the first available examination room. If you require blood work and/or x-rays, this will be carried out by the staff member caring for you after orders have been written on your chart by the attending physician. Keep in mind that laboratory and x-ray tests will increase your total waiting time. Every effort will be made to keep you informed regarding the estimated times for these reports.

After your care is complete, and before you leave, your physician and/or your nurse will give you discharge instructions and medication prescriptions (if applicable). It is our goal to offer you quality, compassionate care.

We are staffed to handle all types of emergencies and illness. At times we experience delays from obtaining test results, multiple ambulance arrivals of critically ill patients, or a cardiac arrest patient. If any of these occur, your waiting time may be increased, however, the quality of your care will not be affected.

We follow a triage system. Triaging is a process that helps us rapidly and safely determine which patients need to be seen as a priority and which can safely wait for care. Several patients may arrive at the same time with varying severity of physical concerns. As you would expect, patients whose conditions are considered the most serious will be seen first.

  • Your name, age and date of birth
  • Reason for your visit to the Emergency Room
  • Your driver's license or other identification

This information is used to start setting up your hospital medical record.

Yes, you may have visitors with you. They must display a visitor's pass, which we will provide. There are times when we may ask your visitors to remain in the reception area. These requests are made for your privacy as well as for the privacy of our other patients. We may also make this request during the times when members of our medical staff need to give you additional care. Your visitors should feel free to ask a nurse about you whenever they feel anxious or concerned.

We work hard to serve everyone but we must prioritize and use our resources appropriately and effectively. The length of time you may spend in our Emergency Center depends on the following:

  • The severity of your illness or injury
  • The types of tests you need in order for our medical staff to provide the best quality of care
  • How long it takes to get test results back
  • The amount of patients in the various treatment areas of the hospital at the time of your visit
  • The severity of other patient's illnesses and injuries

Once your treatment is complete, the physician will prepare discharge paperwork so you can leave. Your nurse will give you written instructions on how to care for yourself when you get home, prescriptions if applicable, and what follow-up treatment you may need.

You will only need to stay in the hospital if the physician feels additional care is required or if they want to keep an eye on you for a while (observation). When this is the case, the Emergency Center at Plant City will contact the Admitting Department at Brandon Regional Hospital to have you admitted. If admitted, ambulance transportation to Brandon Regional Hospital will be provided.

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Need help finding a physician?

If you have a question about symptoms, an illness, an injury, medication, or other medical questions, please contact your physician. If you do not have a physician and need help finding one, you may call our free Physician Referral Line at (888) 327-2636 or you may Find a Physician on this website.


Emergency Department
Brandon Regional Hospital
119 Oakfield Dr
Brandon, FL 33511
Phone: (813) 681-5551
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