The Emergency Center
The Emergency Center at Brandon Regional Hospital is staffed by a team of highly skilled physicians and nurses who are experienced in treating emergencies in patients of every age. The department is equipped to handl everything from strokes and heart attacks to injuries and illnesses. We offer a Rapid Admissions Unit for conditions requiring immediate admission into Brandon Regional Hospital.
The Emergency Center features:
- Accredited Chest Pain Center
- Advanced Certification as Primary Stroke Center by the Joint Commission
- Board Certified Emergency Medicine Physicians
- Eight-Bed Pediatric Emergency Center
The Brandon Regional Hospital Emergency Center and the Emergency Center at Plant City is in network with 17 Medicare Advantage plans and the areas's largest commercial insurance plans including:
- Blue Cross Blue Shield
- United Healthcare
If you think you may be experiencing a medical emergency, immediately call your doctor or 911.
Need help finding a physician?
If you have a question about symptoms, an illness, an injury, medication, or other medical questions, please contact your physician. If you do not have a physician and need help finding one, you may call our free Physician Referral Line at 1-877-4-HCA-DOCS or you may Find a Physician on this website.
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Routine steps of a typical visit to The Emergency Center
STEP 1: Triage – nurses “sort” incoming patients according to the severity of their illnesses or injuries.
STEP 2: Provider Exam– the medical provider may be a physician or physician assistant. After the exam/treatment, the patient will be given discharge instructions or, if necessary, admitted to the hospital.
STEP 3: Pre-Treatment– we may begin treatment with blood collection and EKG’s if necessary.
STEP 4: Exam Room– when a treatment room becomes available, the patient will be called and escorted to a bed.
STEP 5: Registration – patient information is collected for the medical record.
What To Expect as an Emergency Center Patient
Upon arrival to the Emergency Center, you will be met by a staff member and directed to the appropriate person to receive service. During your Emergency Center visit, you may be evaluated and treated by either a Physician Assistant or a Nurse Practitioner. These mid-level providers, as they are referred to, have advanced education and training in the evaluation, diagnosis and treatment of multiple medical conditions of all age ranges. They are licensed and certified by the state. Physician Assistants and Nurse Practitioners are under the direct supervision of the physician in the Emergency Department.
If you are an Emergency Center patient, you will be interviewed by the Triage nurse and placed in the first available examination room. If you require blood work and/or x-rays, this will be carried out by the staff member caring for you after orders have been written on your chart by the attending physician. Keep in mind that laboratory and x-ray tests will increase your total waiting time. Every effort will be made to keep you informed regarding the estimated times for these reports.
After your care is completed, and before you leave the area, your doctor and/or your nurse will give you discharge instructions and medication prescriptions (if applicable). It is our goal to offer you quality, compassionate care. We are staffed to handle all types of emergencies and illness. At times we experience delays from the lack of beds, obtaining test results, multiple ambulance arrivals of critically ill patients, or a cardiac arrest patient. If any of these occur, your waiting time may be increased, however, the quality of your care will not be affected.
How does the Emergency Center medical staff determine when I will be seen by a doctor?
We follow a triage system. Triaging is a process that helps us rapidly and safely determine which patients need to be seen as a priority and which can safely wait for care. Several patients may arrive at the same time with varying severity of physical concerns. As you would expect, patients whose conditions are considered the most serious will be seen first.
What type of information will the Emergency Center require?
- Your name, age and date of birth
- Reason for your visit to the Emergency Room
- Your driver’s license or other identification
This information is used to start setting up your hospital medical record.
Can someone be with me while I am in a treatment room?
Yes, you may have visitors with you. They must display a visitor’s pass which we will provide. There are times when we may ask your visitors to remain in the reception area. These requests are made for your privacy as well as for the privacy of our other patients. We may also make this request during the times when members of our medical staff need to give you more care. Your visitors should feel free to ask a nurse about you whenever they feel anxious or concerned.
How long should I expect my treatment to take in the Emergency Center?
We work hard to serve everyone but we must prioritize and use our resources appropriately and effectively. It is not possible to give you accurate wait times because we treat so many patients in several different treatment areas and because of the seriousness of their illnesses and injuries. The length of time you may spend in our Emergency Center depends on the following:
- How quickly you are seen by a doctor, which depends on the seriousness of your illness or injury.
- The types of tests you need in order for our medical staff to provide the best quality of care.
- How long it takes to get the results of the tests back.
Once your treatment is complete, the physician will prepare discharge paperwork so you can leave. Your nurse will give you written instructions on how to care for yourself when you get home, prescriptions if applicable and what follow-up treatment you may need.
Will I have to be admitted to the hospital?
You will only need to stay in the hospital if the doctors think you need more care, or if they want to keep an eye on you for a while. When this is the case, the Emergency Center will contact the Admitting Department to have a room assigned to you. How quickly you are taken to your room depends on the number of patients in the hospital. We will make every attempt to make you as comfortable as possible until your room is ready.
Broselow System for Acute Pediatric Administration of Drugs in the ED
The hospital’s emergency department has installed the Broselow System to ensure the proper dosing and administration of drugs to children. Pediatric dosing can be difficult, especially in emergency situations, and the Broselow System allows medical professionals to instantly access proper dosing, improve the speed and accuracy in acute preparation and administration of drugs, reduce medical errors and standardizes pediatric dosing so that we can provide our young patients with high quality emergency care, safely.
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As a compassionate community hospital, we will be the destination of exceptional care by exceptional people.
Brandon Regional Hospital is dedicated to providing quality, relationship-based care that promotes healing through: